The importance of lead scoring and understanding the true value of marketing sources is more important than ever for the multifamily industry. Internet Listing Sites (ILS) tout high call volume; however, on average only 30% of all incoming calls to multifamily properties are prospects. The process of listening to every call generated by an ad source and determining if the call is a viable prospect or not can be a dauntingly manual process.
Enter LeaseHawk, offering its unique LeadScore service to the industry. Their team of analysts track, record and listen to calls to identify caller intent, such as if the caller is a prospective renter. Then, these insights are provided to multifamily property owners and management companies, so they can better manage their marketing spend toward the sources that bring them the most prospects.
LeaseHawk has revolutionized the lead scoring process with the introduction of LeadScore AI. Using artificial intelligence and machine learning to make lead scoring for the multifamily industry faster and smarter than ever.
The machine learning model behind LeadScore AI was trained by nearly 700,000 (and counting) human-scored phone calls and voicemails from properties nationwide. And over time, the machine is only going to get smarter.
Here’s what makes AI-powered lead scoring better:
In addition, the models will be able to detect details such as time duration that each person on the call is speaking, voice tone analysis and volume of each word spoken.
Artificial intelligence is a synthesis of machine learning neural networks—check out this article for a deep-dive into the technology. However, to stick with the basics, LeadScore AI simply analyzes call recordings to reveal caller intentions, such as if they are a prospective renter. The insights are then populated into actionable business intelligence reports, so property owners and management companies can know the true value of their advertising spend.
LeaseHawk clients have the unique opportunity to be among the first in the industry to leverage AI technology to create a better leasing experience. LeadScore AI is leading the multifamily industry one, giant step closer to improved advertising transparency and giving owners and managers the ability to better manage their marketing spend. Learn five more ways AI will impact the apartment industry in the years to come.
Fill out this form to learn more.
We can all agree that the year 2020 has not been the greatest year ever. But it’s not all bad! There was a soaring momentum of technology and despite market stress, our industry remained resilient. Read these 5 amazing multifamily stories to help get your wheels turning and your spirits lifting.
Is it just us, or has a lot changed since February? Virtual assistants are now critical for communicating with prospects and residents. ACE is continuously learning to ensure prospects have all the information they need to make informed decisions and provide qualified leads to your leasing team.
LeaseHawk, a leader in multifamily leasing software and LCP360, a leading provider in virtual tour solutions have partnered to make the virtual leasing experience easier and more efficient for prospective renters and leasing teams.
Your chatbot is another member of your leasing team—isn't it time you trained it to be? Use this list of tips and tricks to make your chatbot work its hardest for your apartment communities.
Before you hire your next vendor, follow these tried-and-true tips for finding a supplier that will be more than just another vendor, but an actual partner for your multifamily business.
Avoid chatbot heartbreak! 💔 Don’t be fooled by basic menu-based chatbots that claim to be AI leasing agents. Learn three must-have features to look for, so you can get a truly robust solution that you’ll love.
Get the latest multifamily news, how-to's, infographics and more delivered right to your inbox.