With the LeaseHawk CRM, your front office leasing staff can stay on track to quickly respond to calls, texts and emails from one, easy-to-use application.
Send and receive calls, texts, and emails all in one place.
LeaseHawk’s easy-to-use Customer Relationship Management (CRM) keeps front office leasing staff connected to leads, prospects, and residents. Whether they’re taking walk-in leads or working from home, the LeaseHawk CRM keeps leasing agents on track to respond fast, collect guest cards and set appointments wherever they are.
The leasing pipeline gives you visibility into your current leasing cycle and helps to prioritize your follow-up efforts.
Receive instant notifications of phone calls, text messages and emails, allowing you to stay on top of inbound communications from new leads and current residents.
View all of your contacts in one central interface. View a contact’s entire communication history to provide a more personal experience.
Access real-time unit availability and pricing. Generate reserved quote sheets while continuing live calls without leaving the CRM.
Respond to leads in seconds.
The last thing you want as a multifamily operator is for leads to slip away due to slow response times. Studies have shown that renters expect a reply from front office leasing staff within 24 hours or less.
How does your teams’ response time stack up? Use the LeaseHawk CRM to measure, track and improve response times.
to respond to a missed call.
to reply to a text message.
to send an email response.
With the LeaseHawk CRM, you will gain unprecedented visibility into your current leasing cycle. The built-in communication timeline allows you to follow the relationship activity from a lead’s initial communication to their lease execution. Plus, with the ability to view the leasing pipeline from one screen, you can be sure you have enough prospects in your pipeline to fill your units and reduce vacancies.
The LeaseHawk CRM is packed with the tools your team needs in order to manage their relationships with leads, prospects, and residents.
Talk to your customers on the channel they prefer the most. Communicate with contacts by using the built-in phone, text, and email capabilities.
It automatically tracks inbound and outbound calls, texts and emails, so you can reference past conversations to provide a more personal experience.
Millennials and Gen Z account for more than 60% of renters. Be active on their preferred communication channel with text-enabled numbers.
Respond faster with prepopulated and dynamic email templates that allow you to reply quickly to common leasing questions.
Talk to your customers on the channel they prefer the most. Communicate with contacts by using the built-in phone, text, and email capabilities.
Ability to view the leasing pipeline from one screen, so you can be sure you have enough prospects in your pipeline to fill all of your units.
Manage leads across multiple communities and auto-assign teammates for follow up—from one convenient location.
Each of the tracking phone numbers and email addresses are masked to protect the security of your team.
Guest cards are auto-populated with your lead’s contact information and ad source—so your team can skip the busy work and get right into building relationships.
Assign a relationship type to each contact. Identify their preferred communication method and attach notes associated to the contact and individual communications.
Merge duplicate contacts and inactivate contacts with ease. Each of these changes are tracked in a historical timeline for you, automatically.
Create, manage and assign appointments with the built-in calendar. Track your appointment success with notes and follow-up tasks.
Create, organize, and assign tasks to keep you on track. Set reminders on your appointments and tasks so you never miss an opportunity to grow the relationships with your leads and residents.
Easily find contacts and reference past communications with the advanced search. Filter your search using keywords, timeframes, relationships, and communication type.
Point call traffic to different CRM users at different times of the day. Tailor your call routing needs based on your property’s business hours or employee schedules.
Answer phone calls from anywhere! With the LeaseHawk CRM internet calling capabilities (softphone), you can answer calls through the CRM app on your laptop or smartphone.
If you are looking for a powerful and focused solution, the LeaseHawk Performance Platform delivers the only leasing system that seamlessly integrates marketing, sales, and analytics into one affordable solution that’s custom tailored for the needs of the apartment industry. Direct your marketing dollars and your employee investments for maximum return while seizing every possible leasing opportunity.
Our team of multifamily experts would love to customize a solution based on your current business needs.