In our current environment, multifamily owners and operators are focused on promoting communication, health, and safety. The adoption of self-guided tours, chatbots, AI-powered leasing agents, air purification and ventilation systems, remote payment systems, and more, are all in demand to support these efforts. You may be finding yourself in a similar position and relying on multifamily technology providers for these solutions.
Before your next vendor hire, be sure to do your research! Follow these tried-and-true tips for finding a supplier that will be more than just another vendor, but an actual partner for your multifamily business.
There are so many technology vendors in the multifamily industry. It can be hard to cut through the noise to the find the best solution for your business. In a recent article published by the National Apartment Association, Sean Miller, President of PointCentral, says, “There a lot of names that come in and out from different sides of technology – it's very sexy at times with VC money and headlines. Most operators want to make sure the technological champions in their organization do a good job of stepping back and choosing a partner and not a vendor. A vendor wants to sell you something, but a partner is going to make sure you get the ROI out of it.”
You should feel confident that your vendor will provide ample support and training during the implementation phase and after. There’s nothing worse than onboarding a new technology and then feeling unsupported later.
Here are a few examples of questions to always ask:
Your technology provider should not be just another vendor—they should be a true partner. They should be aligned with your goals and offer a customer-centric culture that is committed to your success. Always work with a supplier that provides excellence in their support and services.
At LeaseHawk, we are proud to be your partner and are passionate about your success. When you sign on with LeaseHawk, you don’t just gain a robust and user-friendly software platform, you gain a whole team of advocates that understand your unique business goals. Learn more about our Client Success Team here.
Fill out this form to learn more.
Leasing is an art and a science. Ready to make it your goal to consistently outperform the industry average? Find out how the average leasing agent performed in 2021 and follow these tips on how to improve your own performance!
Phone leads are your best leads! It’s vital that leasing agents possess the skills to handle prospect calls and their performance be measured accordingly. Learn how our team of expert analysts at LeaseHawk can help you every step of the way.
7 things to consider when writing a multifamily phone script.
Learn how top apartment companies ZRS, UDR, REMM Group, and Nicol Investment Company address staffing and operational challenges with AI innovation, ACE™ Virtual Leasing Assistant powered by LeaseHawk.
Leasing is an art and a science. Ready to make it your goal to consistently outperform the industry average? Find out how the average leasing agent performed in 2021 and follow these tips on how to improve your own performance!
What does it take to be multifamily’s best digital leasing agent? With more AI leasing tools available than ever before, it can be hard to know which is best for your properties. Read on to see why LeaseHawk’s digital leasing assistant, ACE, tops the competition.
Get the latest multifamily news, how-to's, infographics and more delivered right to your inbox.