Our Commitment to Client Success

We are proud of our Client Success Team. Learn more about the Hawks that make it all happen for our amazing clients.
November 22, 2019
People

We are passionate about your success, that’s why we develop software solutions to help you boost your leasing effectiveness.  Every tool we develop is designed to make the leasing process easier to navigate and enables you to improve your performance along the way.  

When you sign on as a LeaseHawk partner, you don’t just gain a robust and user-friendly software platform, you gain a whole team of advocates that understand your unique business goals.  Our Client Success Managers are singularly focused on helping you measure and identify the key areas that impact your leasing success.  

It all starts with implementation and on-boarding.  Your Client Success Manager is the hub of all the resources you need to seamlessly integrate LeaseHawk into your organization.  Every member of our team is armed with “superpowers” that make them the heroes at driving customer success.  They are data miners, master trainers, trend analysts and technical support specialists.

Your Client Success Manager is an expert:

Partner

They are your one point of contact that is there for you every step of the way.  They create a roll-out plan that is designed for your unique company structure.

Consultant

They know what impacts your leasing success.  They are seasoned experts that have worked with management companies to understand their data and uncover valuable insight.

Advocate

They ensure you have all the support you need to reach your goals.  From custom reports that give you detailed analysis to training resources that drive adoption.

We love to hear from our customers!

“LeaseHawk was a game changer for us!  We could now track all calls, emails and texts coming in and be aware what was missed and instantly get back to them.  It helps us analyze more of our reporting stats and see what areas we were lacking in and what we were best at.  LeaseHawk is a great company to work with and has really helped our business get a step ahead in the apartment industry. We truly appreciate their work in creating this awesome system!”  Read more reviews here.

Our Client Success Managers are the heart of our organization.  They help shape the products we design from the customer feedback they receive.  They understand every challenge our customers face and focus on solving those challenges by leveraging their years of expertise deciphering data to uncover valuable opportunities.

Client Success Team

Learn More

Ready to see LeaseHawk in action?

Fill out this form to learn more.

Related Posts

People

The Mystery Shop is History

For decades, mystery shops have been the go-to method for measuring employee performance. But, do they really give you the concrete data needed to help determine training, hiring and termination needs? Learn new methodologies to measure how effective your employees are at leasing apartments.

January 29, 2018
People

3 Customer Service Myths Every Leasing Office Should Know

Are you guilty of believing these three customer service myths? Learn what they are and how you can overcome them, so your leasing teams can perform at their best.

January 29, 2018
People

Our Commitment to Client Success

At LeaseHawk, you don’t just gain a robust and user-friendly software platform, you gain a whole team of advocates that understand your unique business goals. Learn about the Hawks that make it all happen for our amazing clients.

January 29, 2018
Marketing

How to Master the Leasing Experience

While renter expectations are getting higher, statistics show the multifamily industry is not keeping up with demand. Learn how you can beat the statistics, so you can track, measure, improve—and ultimately win—the entire leasing experience.

December 5, 2019
Events

Multifamily Leadership Summit: 2019 Highlights and Award Winners

Highlights from the 2019 Multifamily Leadership Summit. Including insights from the Innovation Showcase on how management companies can leverage voice technology to connect with today’s tech-savvy renter, and recognition of this year’s "Best Places to Work Multifamily" awards!

November 25, 2019
People

Our Commitment to Client Success

At LeaseHawk, you don’t just gain a robust and user-friendly software platform, you gain a whole team of advocates that understand your unique business goals. Learn about the Hawks that make it all happen for our amazing clients.

November 22, 2019

Join Our Newsletter

Get the latest multifamily news, how-to's, infographics and more delivered right to your inbox.