Our Commitment to Client Success

We are proud of our Client Success Team. Learn more about the Hawks that make it all happen for our amazing clients.
November 22, 2019
People

We are passionate about your success, that’s why we develop software solutions to help you boost your leasing effectiveness.  Every tool we develop is designed to make the leasing process easier to navigate and enables you to improve your performance along the way.  

When you sign on as a LeaseHawk partner, you don’t just gain a robust and user-friendly software platform, you gain a whole team of advocates that understand your unique business goals.  Our Client Success Managers are singularly focused on helping you measure and identify the key areas that impact your leasing success.  

It all starts with implementation and on-boarding.  Your Client Success Manager is the hub of all the resources you need to seamlessly integrate LeaseHawk into your organization.  Every member of our team is armed with “superpowers” that make them the heroes at driving customer success.  They are data miners, master trainers, trend analysts and technical support specialists.

Your Client Success Manager is an expert:

Partner

They are your one point of contact that is there for you every step of the way.  They create a roll-out plan that is designed for your unique company structure.

Consultant

They know what impacts your leasing success.  They are seasoned experts that have worked with management companies to understand their data and uncover valuable insight.

Advocate

They ensure you have all the support you need to reach your goals.  From custom reports that give you detailed analysis to training resources that drive adoption.

We love to hear from our customers!

“LeaseHawk was a game changer for us!  We could now track all calls, emails and texts coming in and be aware what was missed and instantly get back to them.  It helps us analyze more of our reporting stats and see what areas we were lacking in and what we were best at.  LeaseHawk is a great company to work with and has really helped our business get a step ahead in the apartment industry. We truly appreciate their work in creating this awesome system!”  Read more reviews here.

Our Client Success Managers are the heart of our organization.  They help shape the products we design from the customer feedback they receive.  They understand every challenge our customers face and focus on solving those challenges by leveraging their years of expertise deciphering data to uncover valuable opportunities.

Client Success Team

Learn More

Ready to see LeaseHawk in action?

Fill out this form to learn more.

Related Posts

People

Choosing a Multifamily Technology Partner vs. Vendor

Before you hire your next vendor, follow these tried-and-true tips for finding a supplier that will be more than just another vendor, but an actual partner for your multifamily business.

January 29, 2018
People

8 Tips to Improve Leasing Agent Skills

Is your leasing team bringing their "A game" on every prospect call? Learn how PLK Communities' call performance is soaring above the industry, plus 8 tips on how to refine and improve your own leasing team’s skills.

January 29, 2018
People

Apartment Call Centers – Weighing the Pros and Cons

Leasing offices are bursting with activity from property tours, the phone ringing constantly, and residents coming in with requests. It is nearly impossible to answer every call that comes in. Consider these pros and cons before hiring a call center or answering service to help your properties.

January 29, 2018
Marketing

Tips & Tricks to Train Your Apartment Community Chatbot

Your chatbot is another member of your leasing team—isn't it time you trained it to be? Use this list of tips and tricks to make your chatbot work its hardest for your apartment communities.

March 2, 2021
People

Choosing a Multifamily Technology Partner vs. Vendor

Before you hire your next vendor, follow these tried-and-true tips for finding a supplier that will be more than just another vendor, but an actual partner for your multifamily business.

February 24, 2021
Tech

Love or Lust: What to Look for in an AI Leasing Agent

Avoid chatbot heartbreak! 💔 Don’t be fooled by basic menu-based chatbots that claim to be AI leasing agents. Learn three must-have features to look for, so you can get a truly robust solution that you’ll love.

February 24, 2021

Join Our Newsletter

Get the latest multifamily news, how-to's, infographics and more delivered right to your inbox.