Our Commitment to Client Success

We are proud of our Client Success Team. Learn more about the Hawks that make it all happen for our amazing clients.
November 22, 2019
People

We are passionate about your success, that’s why we develop software solutions to help you boost your leasing effectiveness.  Every tool we develop is designed to make the leasing process easier to navigate and enables you to improve your performance along the way.  

When you sign on as a LeaseHawk partner, you don’t just gain a robust and user-friendly software platform, you gain a whole team of advocates that understand your unique business goals.  Our Client Success Managers are singularly focused on helping you measure and identify the key areas that impact your leasing success.  

It all starts with implementation and on-boarding.  Your Client Success Manager is the hub of all the resources you need to seamlessly integrate LeaseHawk into your organization.  Every member of our team is armed with “superpowers” that make them the heroes at driving customer success.  They are data miners, master trainers, trend analysts and technical support specialists.

Your Client Success Manager is an expert:

Partner

They are your one point of contact that is there for you every step of the way.  They create a roll-out plan that is designed for your unique company structure.

Consultant

They know what impacts your leasing success.  They are seasoned experts that have worked with management companies to understand their data and uncover valuable insight.

Advocate

They ensure you have all the support you need to reach your goals.  From custom reports that give you detailed analysis to training resources that drive adoption.

We love to hear from our customers!

“LeaseHawk was a game changer for us!  We could now track all calls, emails and texts coming in and be aware what was missed and instantly get back to them.  It helps us analyze more of our reporting stats and see what areas we were lacking in and what we were best at.  LeaseHawk is a great company to work with and has really helped our business get a step ahead in the apartment industry. We truly appreciate their work in creating this awesome system!”  Read more reviews here.

Our Client Success Managers are the heart of our organization.  They help shape the products we design from the customer feedback they receive.  They understand every challenge our customers face and focus on solving those challenges by leveraging their years of expertise deciphering data to uncover valuable opportunities.

Client Success Team

Learn More

Ready to see LeaseHawk in action?

Fill out this form to learn more.

Related Posts

People

Win the Leasing Game with Agent Performance

What happens when your leasing team answers a prospect call? Do they ask the right questions? Do they ask to schedule an appointment? Learn how to build a winning strategy for measuring your team's performance on calls, so you can identify trends and areas that need improvement.

January 29, 2018
People

The Do’s and Don’ts of Measuring Leasing Team Performance

Do you know how well your leasing team performs on calls? With thousands of dollars being spent on ads, it's important to know how well your prospects are being handled. Follow these do’s and don’ts for measuring leasing team performance at your properties.

January 29, 2018
People

Choosing a Multifamily Technology Partner vs. Vendor

Before you hire your next vendor, follow these tried-and-true tips for finding a supplier that will be more than just another vendor, but an actual partner for your multifamily business.

January 29, 2018
Events

NAA Apartmentalize: 5 Mind-Blowing Stats and Takeaways

This year, thousands of multifamily professionals enthusiastically welcomed the return of Apartmentalize powered by NAA. There was a lot of knowledge to absorb in just three days. Read on for our key takeaways and stats taken from the event that we think every multifamily professional should know.

September 3, 2021
News

PropTech Security: LeaseHawk Earns SOC 2 Certification

At LeaseHawk, we strive to give our clients the most enjoyable and secure experience possible. Our SOC 2 Type 1 Compliance Certification is an achievement that confirms our commitment to ensuring the security of your data and privacy.

August 31, 2021
News

LeaseHawk’s ACE Proves to be the Prospect-Generator PMA Needed

Internet Listing Services drive hundreds of leads to community websites. But, once prospects are there, it can be difficult to find the information they need. Discover how Property Management Associates (PMA) turned to a robust technology solution, LeaseHawk’s ACE, as a cost-effective solution.

August 25, 2021

Join Our Newsletter

Get the latest multifamily news, how-to's, infographics and more delivered right to your inbox.