4 Ways to Upgrade Your Property Management System

Find out how LeaseHawk can work hand-in-hand with your current PMS (Property Management System) for maximum results and efficiency.
May 11, 2020
Tech

LeaseHawk allows you to get more out of your existing Property Management System. With our proprietary technology and sophisticated reporting, your leasing agents’ leads will never again be left behind or get lost in the clutter. Our tracking and analytics software can maximize your multifamily leasing success in all of the following ways.

 

1. Get the Most Decisive Insights

With LeaseHawk's business intelligence and reporting platform you're able to see ad sources ranked by call, prospect and lease volume. A representative for The Goodman Group says, "Since we have started using LeaseHawk, we have been able to track our advertising dollars at a click of a button. LeaseHawk provides realtime reporting that is simple and easy to read. You can get as much or as little as you want from their reports, we are still discovering new reports."

 

2. Control Real-Time Unit Information

When your leasing agents are on a call, they won't have to pause conversations to locate the information they need. LeaseHawk CRM (Customer Relationship Management) software grants leasing agents access to a trove of real-time pricing and unit availability data. They can even generate quotes while on live calls without leaving the CRM. A property manager from Adara Communities stated in a review,“I love being able to review calls and send texts to our residents for quick, last minute work orders. I like being able to track what my staff are telling people through the call recordings.”

 

3. Maximize Call Data

LeaseTrace®, a premium feature available in LeaseHawk’s business intelligence platform, harnesses the data from your PMS to provide direct insight into which calls and ad sources have generated actual leases.You will also see trends in call volume, missed calls and call length, which not only helps you evaluate the quality of leads, but your team's productivity on a per-person basis. We take this another step further and let you measure your team's performance against industry-wide averages.

 

4. Track Relationship Status

LeaseHawk's CRM tool gives leasing agents instant notifications of new leads, and also alerts them to new communications from existing contacts. Once a lead has been converted to a resident, agents can manage communications with the resident through the CRM tool. The changes your agents apply to the contact’s status will automatically update in your PMS. Plus, with ACE, LeaseHawk’s conversational assistant, your leasing agents can rest easy knowing all calls can be answered after hours, meaning they will never miss a good interaction with a potential tenant. Appointments and guest cards handled by ACE can be easily pushed to your PMS too.

 

Learn more about LeaseHawk's unique offerings that will help you get the most out of your PMS. Please contact us to find out how your current PMS can integrate with LeaseHawk.

Learn More

Ready to see LeaseHawk in action?

Fill out this form to learn more.

Related Posts

Tech

50 Questions To Ask a Virtual Leasing Assistant

Whenever prospective renters need answers from your properties, you can rest assured knowing that ACE AI, LeaseHawk’s virtual leasing assistant, can answer any call, text, or chat for you. In fact, it can answer over 160 leasing inquiries about your property, this list is just a few!

January 29, 2018
Tech

Improve Leasing Communication Performance with HawkEye® BI

It’s a challenge keeping up with communication expectations. Zillow reports that 73% of Millennials expect a reply from a leasing office within a day or less—with many expecting a reply within a few hours. Start improving your communication performance by asking these three simple questions.

January 29, 2018
Tech

4 Ways to Upgrade Your Property Management System

With our proprietary technology and sophisticated reporting, LeaseHawk allows you to get more out of your existing Property Management System.

January 29, 2018
Marketing

5 Virtual Assistant Benefits You Can’t Afford to Miss

Is your property “virtually open” 24/7? Add a virtual leasing assistant that will ensure you never miss another leasing opportunity. Just make sure you do your homework as not all virtual assistants are created equal. Check out these five virtual assistant benefits you can’t afford to miss.

June 29, 2020
Marketing

Apartment Chatbots: What to Ask Before You Buy

Choosing which chatbot for your multifamily business is not an easy decision. With the list of vendors growing, how do you know which questions to ask to find the solution that’s right for you? Start by asking these 50+ questions before buying a chatbot for your apartment portfolio.

June 16, 2020
Marketing

Rethink Your Leasing Strategy with Virtual and Self-Guided Tours

Tours are essential for closing leases, but which tour type best fits the demands of our current environment and the needs of your communities? We asked the marketing experts at Shelton Residential and MC Companies to help us break-down the different tour types happening in multifamily right now.

June 5, 2020

Join Our Newsletter

Get the latest multifamily news, how-to's, infographics and more delivered right to your inbox.