4 Ways to Upgrade Your Property Management System

Find out how LeaseHawk can work hand-in-hand with your current PMS (Property Management System) for maximum results and efficiency.
January 16, 2019
Tech

LeaseHawk allows you to get more out of your existing Property Management System. With our proprietary technology and sophisticated reporting, your leasing agents’ leads will never again be left behind or get lost in the clutter. Our tracking and analytics software can maximize your multifamily leasing success in all of the following ways.

 

1. Get the Most Decisive Insights

With LeaseHawk's business intelligence and reporting platform you're able to see ad sources ranked by call, prospect and lease volume. A representative for The Goodman Group says, "Since we have started using LeaseHawk, we have been able to track our advertising dollars at a click of a button. LeaseHawk provides realtime reporting that is simple and easy to read. You can get as much or as little as you want from their reports, we are still discovering new reports."

 

2. Control Real-Time Unit Information

When your leasing agents are on a call, they won't have to pause conversations to locate the information they need. LeaseHawk CRM (Customer Relationship Management) software grants leasing agents access to a trove of real-time pricing and unit availability data. They can even generate quotes while on live calls without leaving the CRM. A property manager from Adara Communities stated in a review,“I love being able to review calls and send texts to our residents for quick, last minute work orders. I like being able to track what my staff are telling people through the call recordings.”

 

3. Maximize Call Data

LeaseTrace, a premium feature available in LeaseHawk’s business intelligence platform, harnesses the data from your PMS to provide direct insight into which calls and ad sources have generated actual leases.You will also see trends in call volume, missed calls and call length, which not only helps you evaluate the quality of leads, but your team's productivity on a per-person basis. We take this another step further and let you measure your team's performance against industry-wide averages.

 

4. Track Relationship Status

LeaseHawk's CRM tool gives leasing agents instant notifications of new leads, and also alerts them to new communications from existing contacts. Once a lead has been converted to a resident, agents can manage communications with the resident through the CRM tool. The changes your agents apply to the contact’s status will automatically update in your PMS. Plus, with ACE, LeaseHawk’s conversational assistant, your leasing agents can rest easy knowing all calls can be answered after hours, meaning they will never miss a good interaction with a potential tenant. Appointments and guest cards handled by ACE can be easily pushed to your PMS too.

 

Learn more about LeaseHawk's unique offerings that will help you get the most out of your PMS. Please contact us to find out how your current PMS can integrate with LeaseHawk.

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