LeaseHawk and Knock Partner to Deliver Best-in-Class Leasing Experience for ZRS Management
ACE™ Virtual Leasing Assistant powered by LeaseHawk now integrates with Knock CRM and Calendar to Keep Your Guest Cards and Tours in Sync
March 24, 2021
News
ACE™ Virtual Leasing Assistant now integrates with more of the systems you love, including the Knock CRM.
Now, when your prospects book tours through ACE, it will check your Knock calendar for availability. Then, it will push the guest cards and tour appointments to your Knock CRM and calendar, so your leasing team can do what they do best—conduct the tour and close the lease!
“Renters want fast responses and they expect 24/7 communication,” said Josh Cohen, Marketing Coordinator at ZRS “With Knock and LeaseHawk’s partnership, prospects are able to get answers about communities while also having the ability to self-schedule tours no matter the time of day. ACE and Knock have come together to deliver an AI leasing experience so that leasing teams prioritize the highest-quality leads through the most user-friendly workflow in the industry.”
ACE is considered to be another member of the leasing team. As part of that role, ACE integrates with the systems and processes you already have in place, including your CRM software.
With the Knock calendar integration, ACE will always book tours at the right time using a real-time view into your leasing team’s availability. And with the CRM integration, you can count on ACE to collect full guest cards including:
Once a prospect completes a conversation with ACE, the guest card information above is pushed to your Knock CRM.
“With Knock and LeaseHawk’s partnership, prospects are able to get answers about communities while also having the ability to self-schedule tours no matter the time of day. ACE and Knock have come together to deliver an AI leasing experience so that leasing teams prioritize the highest-quality leads through the most user-friendly workflow in the industry.” — Josh Cohen, Marketing Coordinator at ZRS Management
In just 90 days, ACE scheduled over 864 tours for ZRS Management. 140 of those prospects have signed leases at 11 properties. ACE saves time and resources by freeing up the leasing team to focus what they do best—leasing. With the Knock integration, they can rely on ACE to have a real-time view into their open and available appointment times and provide all the information they need for a successful tour.
To learn more about how ACE can help increase your leasing velocity, visit leasehawk.com/ace.
A pioneer in the multifamily industry, our focus at LeaseHawk is to bring emerging technologies to property management companies and owners. Our performance platform and virtual leasing assistant, trusted by leading multifamily companies, were designed to empower you with insight to elevate the key aspects of your business — your people and your marketing. By leveraging artificial intelligence and "big" data you will be able to more effectively manage the relationship with your rental customer.
Knock is an award-winning platform that maximizes the revenue of multifamily communities through industry-leading CRM and analytics technology. Property management companies and multifamily operators rely on Knock to easily organize communication across every channel, coordinate and schedule tours and leverage insights to improve marketing and leasing effectiveness, driving better performance and improving NOI.
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By adding new technology, the diversified multifamily REIT with approximately 52,600 apartment homes, has been able to increase its tour volume, conducting upwards of 40 self-guided tours per day while employing only a fraction of multi-functional office personnel at a given community.
Are prospects still calling? Survey says… most definitely yes! According to LeaseHawk user data collected in 2020, over half of the inbound communications received by properties were phone calls. But is your leasing office answering?
ACE™ Virtual Leasing Assistant is diligently working at hundreds of communities across the country to engage with prospects 24/7. From the millions of interactions that ACE has handled, we have learned a lot about your prospective renters—so, we thought we would share!
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