LeaseHawk and Knock Partner to Deliver Best-in-Class Leasing Experience for ZRS Management

ACE™ Virtual Leasing Assistant powered by LeaseHawk now integrates with Knock CRM and Calendar to Keep Your Guest Cards and Tours in Sync
March 24, 2021
News

LeaseHawk and Knock Partner to Deliver Best-in-Class Leasing Experience for ZRS Management

ACE™ Virtual Leasing Assistant powered by LeaseHawk now integrates with Knock CRM and Calendar to Keep Your Guest Cards and Tours in Sync

ACE™ Virtual Leasing Assistant now integrates with more of the systems you love, including the Knock CRM.

Now, when your prospects book tours through ACE, it will check your Knock calendar for availability. Then, it will push the guest cards and tour appointments to your Knock CRM and calendar, so your leasing team can do what they do best—conduct the tour and close the lease!

“Renters want fast responses and they expect 24/7 communication,” said Josh Cohen, Marketing Coordinator at ZRS “With Knock and LeaseHawk’s partnership, prospects are able to get answers about communities while also having the ability to self-schedule tours no matter the time of day. ACE and Knock have come together to deliver an AI leasing experience so that leasing teams prioritize the highest-quality leads through the most user-friendly workflow in the industry.”

ACE is considered to be another member of the leasing team. As part of that role, ACE integrates with the systems and processes you already have in place, including your CRM software.

With the Knock calendar integration, ACE will always book tours at the right time using a real-time view into your leasing team’s availability. And with the CRM integration, you can count on ACE to collect full guest cards including:

  • First name
  • Last name
  • Phone number and/or email address
  • Desired move-in date
  • Number of bedrooms requested
  • Minimum budget
  • Transcript of the prospect's conversation with ACE
  • Communication channel used by the prospect to interact with ACE; such as phone, chat or text

Once a prospect completes a conversation with ACE, the guest card information above is pushed to your Knock CRM.

“With Knock and LeaseHawk’s partnership, prospects are able to get answers about communities while also having the ability to self-schedule tours no matter the time of day. ACE and Knock have come together to deliver an AI leasing experience so that leasing teams prioritize the highest-quality leads through the most user-friendly workflow in the industry.” — Josh Cohen, Marketing Coordinator at ZRS Management

In just 90 days, ACE scheduled over 864 tours for ZRS Management. 140 of those prospects have signed leases at 11 properties. ACE saves time and resources by freeing up the leasing team to focus what they do best—leasing. With the Knock integration, they can rely on ACE to have a real-time view into their open and available appointment times and provide all the information they need for a successful tour.

To learn more about how ACE can help increase your leasing velocity, visit leasehawk.com/ace.

ABOUT LEASEHAWK

A pioneer in the multifamily industry, our focus at LeaseHawk is to bring emerging technologies to property management companies and owners. Our performance platform and virtual leasing assistant, trusted by leading multifamily companies, were designed to empower you with insight to elevate the key aspects of your business — your people and your marketing. By leveraging artificial intelligence and "big" data you will be able to more effectively manage the relationship with your rental customer.​

ABOUT KNOCK

Knock is an award-winning platform that maximizes the revenue of multifamily communities through industry-leading CRM and analytics technology. Property management companies and multifamily operators rely on Knock to easily organize communication across every channel, coordinate and schedule tours and leverage insights to improve marketing and leasing effectiveness, driving better performance and improving NOI.

Learn More

Ready to see LeaseHawk in action?

Fill out this form to learn more.

Related Posts

News

ACE Reduces Leasing Office and Call Center Hours for Top Apartment Companies

Learn how top apartment companies ZRS, UDR, REMM Group, and Nicol Investment Company address staffing and operational challenges with AI innovation, ACE™ Virtual Leasing Assistant powered by LeaseHawk.

January 29, 2018
News

ZRS Teams Rest Easy While ACE Handles Their Weekend Work

ZRS Management is improving their lease conversions, saving their onsite staff precious work hours, and effectively communicating with prospective residents 24/7 – yes, including weekends. Learn how ACE™ Virtual Leasing Assistant is helping to make it all possible.

January 29, 2018
News

Infographic - Insights Inspired by 10 Years of Multifamily Data

LeaseHawk officially ‘hatched’ 10 years ago! Over the last decade, we tracked and recorded over 111M calls, witnessed nearly half of calls missed by leasing offices, and identified 26M prospects for management companies. Find out what our ten-year’s worth of data says about the multifamily industry.

January 29, 2018
People

On-Demand Broadcast: How to Tackle Multifamily Labor Shortages

Multifamily Leadership welcomed LeaseHawk to their studio to discuss what new technologies can give leasing teams their time back and fill these often-inevitable gaps. Learn the strategies forward-looking apartment management companies are now using to drive success during this exclusive interview.

September 20, 2022
Events

LeaseHawk is Bringing Big Energy to the Multifamily Women® Summit

Our Hawks are bringing the BIG ENERGY to the Multifamily Women® Summit! We’re excited to join you all for an experience like no other in Phoenix, Arizona. Kick off your Summit countdown by listening to LeaseHawk’s episode on the “Meet the Sponsors” podcast series.

September 1, 2022
Marketing

'Life Hacks' for the Upcoming Multifamily Budget Season

This 2023 budgeting season will be like no other. With growing costs—so much is simply out of our control. But one crucial thing that apartment companies can manage is labor costs. When budget planning, use these three life hacks to make planning easier and focused on growing your bottom line.

August 11, 2022

Join Our Newsletter

Get the latest multifamily news, how-to's, infographics and more delivered right to your inbox.