The Future is Here: Self-Leasing Apartments

Learn How MAR Companies has Revolutionized the Autonomous Leasing Process
December 1, 2020
Tech

Autonomous Leasing

The future of leasing is here. It’s touchless, humanless, and autonomous.

But what does that mean and what does an autonomous leasing process look like?

Don’t fret—leasing agents are definitely not going away and robots are not taking over your communities. But our industry is certainly at a crossroads. Apartment communities have the option to continue down the path of relying on human-to-human connection or to take the new road—one filled with new opportunity supported by technology and automation.

One multifamily management company has already chosen their path. MAR Companies has chosen the latter in these crossroads as an early adopter of autonomous leasing.

They are leading the way by utilizing smart home automation and an AI-powered virtual leasing assistant to power their rental prospect journey. From the moment a prospect calls their property, they can schedule a self-guided tour, have all of their leasing questions answered, and become self-qualified to apply for a lease—all without talking to a human.

So, how does it all work?

Watch MAR Companies’ autonomous leasing process here:

Creepy or the Future—You Decide

As you saw in the video, this process is paving the way for greater efficiency of operations and the opportunity to generate more revenue. Not to the mention the seamless and intuitive nature of how the technology works together to provide an optimal customer experience for prospects.

Are AI-powered leasing agents the future or just creepy? Will prospects prefer touring on their own their terms? You decide. But for now, MAR Companies is seeing serious results with their decision, that yes, it is the future.

MAR Companies’ Results

The process instantaneously provides freedom to their leasing team, so they may focus on high value activities, such as finalizing lease paperwork and handling resident emergencies. The busy work is handled by their smart home automation and virtual leasing assistant. Within just one month while using this process, Apache Lofts in Tempe, Arizona managed by MAR Companies experienced:

  • 247 prospects received and handled by ACE™ Virtual Leasing Assistant
  • 55 self-guided tours scheduled by ShowMojo
  • 45 self-guided tour showings handled by PointCentral Home Automation

"Our leads from Apartments.com funnel right to ACE, our virtual leasing assistant. ACE immediately answers phone calls and leasing questions, collects guest cards, and helps schedule self-guided tours. By using autonomous leasing tools, like a virtual leasing assistant and smart home technology, we have eliminated the need for an on-site leasing team.  We are now 100 percent leased for all make ready units and are excited to expand this process to our other 500 units in the near future." — Mark Roady, President - MAR Companies

And most importantly, the community is now at 100% occupancy for all of their make-ready units!

Learn More

Ready to see LeaseHawk in action?

Fill out this form to learn more.

Related Posts

Tech

AI Leasing Agents: The Truth According to Apartment Owners and Managers

Now that AI leasing agents have conquered their early adopter stage, what do multifamily professionals have to say about their experience thus far? Are they truly coming through on their promise to change the way we lease? We asked five multifamily professionals to tell all.

January 29, 2018
Tech

LeaseHawk’s ACE Takes the Lead on Virtual Leasing Assistants

LeaseHawk’s ACE is the industry leader in this evolving virtual leasing assistant technology, as one of the first to make NLP a reality for its clients. NLP-enabled chatbots create prospect interactions that are more valuable to rental prospects and leasing professionals than other systems.

January 29, 2018
Tech

5 Things ACE Has Taught Us About Your Renters

ACE™ Virtual Leasing Assistant is diligently working at hundreds of communities across the country to engage with prospects 24/7. From the millions of interactions that ACE has handled, we have learned a lot about your prospective renters—so, we thought we would share!

January 29, 2018
Tech

AI Leasing Agents: The Truth According to Apartment Owners and Managers

Now that AI leasing agents have conquered their early adopter stage, what do multifamily professionals have to say about their experience thus far? Are they truly coming through on their promise to change the way we lease? We asked five multifamily professionals to tell all.

October 18, 2021
People

Missed Calls Are on the Rise

Every missed call is a missed opportunity. In the last 60 days, the industry has seen a 10 percent increase in missed calls—a pervasive problem creating frustrated prospects and lost leases. Find out what savvy management companies are doing to reverse the trend.

September 20, 2021
Events

NAA Apartmentalize: 5 Mind-Blowing Stats and Takeaways

This year, thousands of multifamily professionals enthusiastically welcomed the return of Apartmentalize powered by NAA. There was a lot of knowledge to absorb in just three days. Read on for our key takeaways and stats taken from the event that we think every multifamily professional should know.

September 20, 2021

Join Our Newsletter

Get the latest multifamily news, how-to's, infographics and more delivered right to your inbox.