15 Years in the Making: Apartment Virtual Tours

Nearly 15 years ago at the 2005 AIM Conference, virtual tours made their debut—sit back, relax and let the reminiscing begin!
People

2005: The First Virtual Tour

15 years ago, video marketing was cutting edge and not yet widely available. The only place to post videos was in an Apple format viewable in iTunes. It was wildly technical trying to figure out how to film, convert and upload video. Plus, you had to rely on your prospects to download your video to their iPod. Early that year, YouTube launched, but didn’t have the marketing muscle that Apple did. Needless to say, it has taken years for video to become prevalent in the apartment industry.

Due to the impact of COVID-19, the need for virtual tours has accelerated. In 2005, Apartment marketing experts, Kate Good and Toni Blake were ahead of their time in predicting the relevancy and importance of video for our industry. They starred in what is now the multifamily industry’s very first virtual tour, which debuted for attendees at the 2005 AIM Conference.

At the time dubbed, “video podcasting” Kate and Toni led conference attendees through what a virtual tour could look like for leasing offices. Attendees who saw the virtual tour were blown away, because at the time an iPod was for only listening to music. In the video, Kate states, “I believe the next generation of apartment marketing is when you can actually bring your apartment community to life through video.”

First Aired: October 2005, AIM Conference (Apartment Innovation and Marketing Conference)

Produced by: Elyse Mueller, Unibrow Productions

Starring: Toni Blake, Kate Good

Music: bensound.com

2020: Virtual Tours Today

Now, nearly 15 years later, virtual leasing is the norm. Video and 3D tours are no longer a trendy marketing tool—they are a necessity. With guided tours being impacted by stay-at-home orders and social distancing, leasing agents must rely on digital tools to lease apartments.

Other virtual tools used by leasing offices today are chatbots and virtual leasing assistants. ACE, the virtual leasing assistant from LeaseHawk, can answer phone calls, texts, and chats when a leasing agent is unavailable. It can even schedule or send a link to one of the many virtual tour options.

Experience how ACE works for yourself and see how it changes the way your prospects schedule tours. Call or text (480) 571-1339 and ask ACE to schedule a virtual tour!

Learn More

Ready to see LeaseHawk in action?

Fill out this form to learn more.

Related Posts

People

Apartment Call Centers – Weighing the Pros and Cons

Leasing offices are bursting with activity from property tours, the phone ringing constantly, and residents coming in with requests. It is nearly impossible to answer every call that comes in. Consider these pros and cons before hiring a call center or answering service to help your properties.

October 20, 2022
People

Win the Leasing Game with Agent Performance

What happens when your leasing team answers a prospect call? Do they ask the right questions? Do they ask to schedule an appointment? Learn how to build a winning strategy for measuring your team's performance on calls, so you can identify trends and areas that need improvement.

October 20, 2022
People

3 Customer Service Myths Every Leasing Office Should Know

Are you guilty of believing these three customer service myths? Learn what they are and how you can overcome them, so your leasing teams can perform at their best.

October 20, 2022
Tech

Streamline Apartment Leasing with AI in 2024

Discover the game-changing impact of Artificial Intelligence on multifamily properties in 2024. Explore how ACE™ from LeaseHawk revolutionizes staffing, renter retention, and interactions, setting new standards for efficiency and satisfaction. Unlock the future of multifamily success with AI.

January 23, 2024
Tech

Why You Should Switch to an AI Contact Center

The multifamily industry is shifting to AI contact centers for 24/7 support, scalability, consistent info, smart lead qualification, data insights, cost savings, and happier renters. Learn how the ACE™ AI Contact Center can help your properties stay competitive and offer top-notch service.

December 4, 2023
Tech

5 Ways AI Can Give Your Leasing Team a Boost

Are missed calls causing headaches for your leasing office? Boost your leasing team's performance and your bottom line with Artificial Intelligence (AI). Learn 5 ways to harness the power of AI to bridge the gap and close leases faster.

July 24, 2023

Join Our Newsletter

Get the latest multifamily news, how-to's, infographics and more delivered right to your inbox.