Chances are you have interacted with a voice assistant before. According to Edison Research and NPR, one-in-six Americans own a voice activated smart speaker, like Amazon Alexa or Google Home. Interacting with voice assistants is so common, that sometimes people don’t even realize they’re talking with a bot.
There’s a voice assistant for apartment leasing offices too, it’s called ACE. It offers an Alexa-like experience by answering calls, texts and chats from renters who are seeking information on their next home. ACE is especially helpful to leasing teams, because it’s ready to answer communications any time and any day—like when the leasing staff is unavailable or after-hours.
ACE uses natural language processing powered by Google to create conversational experiences for your renters. You can think of ACE as your community’s pricing guru, availability wizard and amenities master. Whenever prospective renters need answers from your properties, you can rest assured knowing that ACE can answer for you.
Don't settle for just a chatbot. A true virtual leasing assistant is omni-channel. ACE answers not only your prospect's chats, but also phone calls and text messages. Watch this video to hear how ACE can assist your prospects:
ACE can answer over 160 leasing inquiries about your property. Here are just a few highlights of all the things your prospects can ask:
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Prospects are seeking instant answers from digital resources to make their rental decisions. However, 73 percent won’t use your chatbot again if their experience ends up being a negative one. Be on the lookout for these chatbot mistakes and learn how you can avoid disappointing your prospects.
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