Discover your best leasing talent, measure call performance, and reveal valuable training opportunities with TPA (Telephone Performance Analysis). For a limited time, existing LeaseHawk customers can add TPA at a discounted rate.
Unlike mystery phone shops, our trained analysts evaluate and score your employees' performance on calls with actual prospects. Using a survey of best practices, each evaluated call receives a scorecard to identify the strengths and weaknesses that impact leasing success.
Compare the results of your team against the industry average, calculated quarterly with the results of thousands of multifamily leasing professionals.
TPA gives you a consolidated view of your team's results so you don't have to spend countless hours monitoring and evaluating skill gaps.
View performance results in just a few days and save money as an effective alternative to costly secret shopper services.
Whether you're trying TPA services for the first time, or simply adding an additional site, our deluxe 90 day trial can help you save. This summer, add TPA service by July 31, 2019 and receive:
Analysts listen and score 10 qualified prospect calls per site per month with activated TPA service.
Receive a customized report card that benchmarks your employee and site call performance.
Access a live training webinar customized for your business and employees to learn TPA.
*Terms: Offer must be claimed by July 31, 2019. Open only to existing LeaseHawk clients since June 1, 2019. Service includes scoring for 10 qualified prospect calls per site per month. Offer not valid for sites with previous or existing TPA service. Additional setup fees apply. Client may cancel service at any time by contacting firstname.lastname@example.org. Void where prohibited.