Make Your Leasing Office Virtual with ACE.

Leasing offices are understaffed and overwhelmed with communications. ACE, LeaseHawk's virtual leasing assistant, is a crucial tool to ensure every call, chat and text message is answered immediately and consistently, 24/7. Get ACE now starting at $129/month.*

Get ACE Now!

ACE™

Your Leasing Team's Virtual Teammate

Give your leasing team a virtual "teammate" that always has their back. Powered by artificial intelligence, ACE answers leasing office phone calls, chats on your property websites and sends text messages.

ACE offers a consistent and conversational experience for your renters. It gives them information they need, including over 170 common leasing questions, quickly and efficiently.

31
%

ACE has converted 31% of qualified prospect calls to an appointment in 2020.

87
%

On average, 87% of people that call an apartment will not leave a voicemail.

Answer calls and set appointments, 24/7.

ACE can answer calls, chats, and texts when your leasing team is unavailable. Plus, prospects are 4x more likely to converse with ACE than voicemail.

ACE Pricing Guide

Never miss another call, chat or text with ACE. It answers over 170 leasing inquiries 24/7, with a consistent level of quality to provide the best customer service to your rental prospects.

Customize how ACE answers communications for your properties. Choose chat, voice, or text—or bundle all three!

Chat

$129

Per site, per month
Includes unlimited chat
$129 one-time setup fee

Voice

$199

Per site, per month
Includes 100 calls per site, per month
Each additional prospect call $1.00
$199 one-time setup fee

Text

$129

Per site, per month
Includes unlimited text
$129 one-time setup fee

*Service includes 100 calls per month, per property. If 100 calls is exceeded, a charge of $1.00 per each additional call shall be incurred. Total calls is determined by LeaseHawk.​ Call defined as handled by ACE Virtual Leasing Assistant with total call duration of 30 seconds or more and identified as a prospect.

ACE Reviews

Read reviews from data-driven multifamily property owners, managers and professionals who use ACE every day.

Great, Fast, and Very Easy

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May 21, 2020

   

LeaseHawk's ACE has made my job 100x easier. If I don't answer the phone, it gives me everything I need to do to make renting easier and faster. Sign up immediately, I love the program and would recommend to anyone and everyone.

-
Nick R.
,
Leasing Professional
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New ACE Chatbot

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May 21, 2020

   

They [LeaseHawk] also came out with the new ACE AI chatbot. Due to COVID-19, we have not been able to have prospects come into our office for any tours. So now they can chat with ACE AI virtually and set up a time to do a virtual tour with one of our office staff via FaceTime.

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Julie B.
,
Assistant Property Manager
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Makes Managing Customer Service Expectations Easy

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May 21, 2020

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LeaseHawk makes managing customer service expectations easy. They [LeaseHawk] truly value customer feedback. I have rolled out several pieces of the software and never felt like I was over sold and did not get exactly what was in the sales demo.

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Kelly J.
,
Marketing Director
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Avid User of ACE

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May 19, 2020

   

Appointment setting through ACE AI is great for after hours or to help overflow of calls or if there isn't many employees. Having all these features available in one location, through one admin portal and that is integrated well with Yardi is a huge plus for us.

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Anonymous
,
Administrator in Real Estate
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At LeaseHawk, our focus is to bring emerging technologies to the multifamily industry. We’ve built our solutions to make your everyday leasing cycle easier and faster. We make your property data actionable, so you can connect with customers and close more leases.

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